FAQ's

Got questions about our promotional confectionery? Find answers to your most FAQ'S about minimum order quantities, production times, customisation, pricing, and more.

Minimum Order Quantity: Our minimum order quantity varies depending on the type of product and the level of customisation. We offer flexible options to accommodate businesses of all sizes, from small start-ups to large corporations.
Production Time: Production times can vary depending on the complexity of the order and the quantity required. However, we pride ourselves on our efficient production process and aim to meet tight deadlines.
Samples: Absolutely! We offer a sample service to help you experience the quality of our chocolates and visualise your branded product.
Design Service: Yes, our design team can create stunning and bespoke packaging that perfectly complements your brand. We can also work with your existing designs.
Shelf Life: Our confectionery products are made with the finest ingredients and are produced in a controlled environment to ensure maximum freshness. The shelf life typically ranges from 9 to 12 months when stored in a cool, dry place.

Custom Shapes and Designs: Absolutely! We specialize in creating unique and customised chocolate designs. Whether it’s your company logo, a product shape, or a custom message, our team can bring your vision to life.
Lead Times: Our production times depend on the complexity of the order and the quantity required. However, we strive to meet tight deadlines and offer expedited services for urgent projects.
Packaging Options: We provide a variety of packaging options to suit your needs, from simple wrappers to elegant gift boxes. We can also create custom packaging with your branding.
Dietary Restrictions: We are committed to catering to different dietary needs. We offer a range of options, including vegan, gluten-free, and nut-free chocolates. Please let us know of any specific requirements.

Branding Application: We offer a variety of branding techniques to ensure your logo or message stands out. These include high-quality printing, and finish. Our experienced design team will work closely with you to achieve the desired effect.
Corporate Branding Match: Absolutely. We pride ourselves on our ability to match corporate colours and adhere to strict branding guidelines. Our design team will work meticulously to ensure your confectionery perfectly reflects your brand identity.
Design Assistance: Yes, we offer design templates to help you visualise your product. Our design team is also available to provide expert guidance and create custom designs tailored to your specific requirements.

Price Range: Our prices vary depending on factors such as product type, quantity, customisation, and packaging. We offer competitive pricing and can provide a detailed quote based on your specific requirements.
Pricing Factors: Generally, larger quantities and simpler designs tend to have lower per-unit costs. Customisations like intricate shapes or multiple colours may incur additional charges. We offer a flexible pricing structure to accommodate different budgets and needs.
Payment Methods: We accept a variety of payment methods, including credit card and bank transfer. We can also discuss other payment options upon request.
Ordering Process: Our ordering process is straightforward. Simply contact our sales team with your requirements, and we will provide a quote and create a customised proposal. Once you approve the order, we will handle the design, production, and delivery process.
Discounts: Yes, we offer discounts for bulk orders to reward our valued customers. We also have loyalty programs in place for repeat customers.

Vegan and Dairy-Free Options: Yes, we offer a range of vegan and dairy-free chocolate options to cater to diverse dietary preferences. Our plant-based chocolates are just as delicious and high-quality as our traditional options.
Delivery Area: We offer delivery throughout the UK. We can also arrange for international shipping upon request. Please provide your specific location for a detailed delivery estimate.
Delivery Guarantee: We prioritise the safe delivery of your chocolates. We use high-quality packaging materials and temperature-controlled transportation to protect the products during transit.